What’s New in November 2020

Hi everyone ! There is something for everyone this month including Forecasters, Schedulers and Real Time Analysts 👍🏻

Contact Centre Homeworking – The Agent’s Office at Home

Hi everyone! One of a series of blogs about homeworking in our industry, this week we look at what you can do to ensure your agents have a safe, comfortable and productive environment to work in at home. Watch the video, or read on 😊 It’s important to ensure your employees have the basics of […]