Our Calabrio Teleopti WFM specialist guides you through what’s new this month, including changes to MyTime, Chat Bot, Web People and Reports.
Hi everyone! There are some nifty new features to make life easier for Schedulers and Agents in this months video. Grab a coffee and join me
Hi everyone! One of a series of blogs about homeworking in our industry, this week we look at what you can do to ensure your agents have a safe, comfortable and productive environment to work in at home. Watch the video, or read on 😊 It’s important to ensure your employees have the basics of […]