Manage WFM with the right tools
Enjoy precise forecasting and planning with Calabrio Teleopti WFM
What are the pitfalls of relying on our beloved spreadsheets?
- Updating the data can be time-consuming and require very specific knowledge of how the spreadsheet works.
- It can be prone to human error where a user doesn’t fully understand how the formulas work and really tricky to amend settings.
- Creating schedules, rotational patterns, adding offline time etc is all manual, but with the right WFM tool and some easy initial set up all these tasks can be admin free!
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